My rules are the basics of all the artists, I hope you respect them:

Writtings, stories, tales…

  • All the writtings, novels, stories, tales… aswell as the characters, names, locations… that appears in this webpage are of my property. They are registered and it is not allowed to copy or distribute them without my permission, as well as the plagiarism, the use of backgrounds of the characters in rpgs, forums, and similars.

Image usage

  • All graphics on this site are copyrighted, so you may not take, alter or use any material from this site without my permission. If you use a image for my promotion or an article, you couldn’t make any modification to the images, only redimension them with proportion.
  • Do not take my illustrations and claim them as your own.
  • Do not use them like avatar, forums, rpg, fanfic, signatures, website layouts, or some kind of graphic, unless I have given you permission or it has exclusively done for you (look here for hire me as illustrator).
  • Do not remove or change my copyright watermark, because it’s a break of my copyrights.
  • Do not use them for lucrative aims.
  • Do not direct link images  or banners from this site. Save it into your own server first (or a free imagehosting).
  • If you are inspired by the drawingsbased by my novels, you must give me credit to my site (www.MonicaNG.com) with my name (Mónica N. Galván or Mónica NG), and linking back in other sites or galleries. Show me always your drawings, I will put them in my guest-art gallery ^_^
  • At least you will make me very happy if you put a link back to my site in your website ^_^ (www.MonicaNG.com) You can use some one of the banners I made for you here.

Our Use of Cookies

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Don’t hesitate in contact me with sugestions or whatelse you want.

SHOP · Terms and conditions F.A.Q.

The orders will be shipped as soon as possible.
Most orders will take 4 to 7 days to arrive, however it can take up to 2 weeks. International shipping delivery times may vary between 2 and 12 weeks.

By default, orders will be shipped using regular mail.
Originals and requested orders will be shipped with tracking number. You may request this last option contacting me.

This is a little personal store and most of products are made on demand. So: 

  • I do not accept returns or exchanges, sorry. 
  • If you receive the wrong item in your order, please email us immediately. We will review your order and take steps quickly to correct the mistake.

I do my best to package every order in a manner that will protect the objects inside (also I write on the envelope to don’t bend and so) however I can not guarantee delicate handling from the shipping services. (and yes, they aren’t delicated sometimes!)

If you receive your order and it is damaged, please contact me as soon as possible. I can’t offer you a new item or discount unless you paid for a registered shipping. It’s supposed to have a insurance but work best with lost items. If the envolope arrive opened or deteriorated, please, note it to the deliverer. We will ask to you to take some photos of the damaged product.

In the very rare case of a lost shipment due to post office mishandling or a wrong shipping adress I also cannot give your money back due to the fact that it wasn’t my mistake. 
We encourage to choose the registered shipment for original paintings and limited editions. In this case we can fight for the lost item.

If you have any further questions or comments about your order, please send an email with the contact form provided. I do my best to answer all emails, however some weeks I may delay due to holidays or uncontrollable circumstances.